Visit our Downloads section to retrieve a copy of your software. Click on the link beside the software that you have purchased to begin the download.
Once complete, you will have a copy of the installer for the software. If you are using a PC, simply double-click on this to begin installation and then follow the installation wizard.
For further information regarding installation (including Windows network and Mac installations) please visit our Installation help page.
If you have a Crocodile Clips CD-ROM
We are currently in the process of phasing out CD distribution to reduce our environmental impact. If you currently have a CD, you can simply insert the CD and click on 'Install' on the menu that will pop up.
When you purchased the software, you should have received an email or certificate with a 16-digit serial number. This serial number is your proof of purchase. You must register this number to receive a Licence Code (necessary for product activation).
If you are an existing user, or are registering a number of Crocodile Clips products, then you will have already created an account on Crocodilia. To register your serial number, you must login to your account on the Crocodilia website.
Enter your user name and password and select "Licence Administration" from the drop down box. This takes you to your Crocodilia licensing profile. Click on the "Admin" tab in the top right corner. In the side menu on the left, click on "Licence Details" to bring up a list of all of your currently held product licences.
Click on the "Register Serial Number" button and complete the registration form.
After completing registration, you will notice that the product that you have purchased and now registered will appear in the list of currently held licences. Click on the "View Code" button to view your Licence Code and Licencee details. This information is required to activate your new software.
Copy down the Licencee Name and Licence Code.
Double-click on the desktop shortcut for your new Crocodile Clips software. If you are running it for the first time, a licence dialog will open. Click "Edit Licence" and enter your Licencee Name and Licence Code to activate the product.
If you have any queries, please visit our Common Questions page.